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Exciting Updates and Stories in Our Spring Newsletter!

We are thrilled to share some exciting updates and stories in our latest spring newsletter! Here’s a sneak peek at what you can expect:

  1. Unveiling Our New Strategic Plan: Learn about our newly unveiled three-year strategic plan, which outlines our mission, vision, and goals for the future. Discover how we’re working to expand our reach and impact in the Greater Hartford community.
  2. Spotlight on Our Partnership with Avangrid: We are grateful for this partnership that allows us to enhance diabetes care to Malta’s patients
  3. Patient Success Story: Read an inspiring patient success story and discover how Malta House of Care is making a difference in the lives of uninsured adults in our community.
  4. Honoring Malta Founding Members: Join us in honoring the founding members of Malta House of Care, whose vision and dedication laid the foundation for our organization’s success.
  5. Introducing “Minute with Malta,” an innovative program exclusively for our staff and volunteers to stay informed about recent healthcare developments started by Malta’s Medical Director Dr. Angela Stein, M.D. FACP.
  6. Birdies for Charity and Upcoming Wonder Women Event: Get the latest updates on our participation in Birdies for Charity and learn how you can support our mission. Plus, find out all the details about our upcoming Wonder Women event, where we’ll be celebrating extraordinary women making a difference in our community.

Don’t miss out on these inspiring stories and important updates! Be sure to check your mailbox for our spring newsletter, coming soon. And for those who prefer digital reading, the newsletter stories are reproduced as news posts for your reference and convenience. Simply click on the links above to read the full articles. Or view the PDF here. 

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Exciting News: 2024-2026 Strategic Plan Unveiled!

In January 2023, a dynamic team consisting of Malta’s Board of Directors, staff, and volunteers convened to develop a new three-year strategic plan. With the assistance of Fio Partners, we gathered insights from diverse perspectives including staff, community partners, volunteers, industry experts, and patients. Following thorough data collection, the board held a retreat in June 2023 to review the information and craft a plan aligned with our mission, vision, and desired outcomes. Unanimously approved by the board in September 2023, this plan marks a significant milestone in our ongoing commitment to advancing Malta’s mission.

Here are the updated mission statement and organizational Vision and Values approved by Malta’s Board.

Mission

To mobilize volunteers, partners, and donors to improve the overall health and well-being of uninsured adults in Greater Hartford by providing free primary care health services.

Vision for Impact in the Community

  • Malta patients are thriving, enjoying improved quality of life ­— they are physically, emotionally, and spiritually healthier.
  • Patients receive comprehensive and holistic services through Malta and its partners.
  • Our community is healthier, with reduced health disparities and lower utilization of emergency services.
  • A robust healthcare system, built on partnerships and preventative programs, ensures accessibility for all.
  • Malta’s model of care is celebrated and supported throughout the community.

Values

Malta House of Care was founded by members of the Order of Malta, whose mission is to uphold human dignity and care for people in need. In honoring that tradition, Malta values serve as the cornerstone of our work:

  • We Provide Care with Dignity and Compassion
  • We Serve with Integrity and Excellence
  • We are Committed to Safe and Quality Care
  • We Respect and Include all People

The 2024-2026 Strategic Plan guides annual goal-setting efforts and staff leadership and the board will jointly track progress by monitoring the Plan’s agreed-upon key results.

2024-2026 Goals

  • Expand Service Reach: Gradually extend our service area and broaden access to complementary health and social services.
  • Boost Philanthropic Support: Double our annual philanthropic support to further fuel our mission.
  • Enhance Community Visibility: Forge deeper relationships and increase visibility within our communities to maximize impact.
  • Optimize Internal Systems: Strengthen internal systems to measure health outcomes and amplify our impact.
  • Board Advancement: Evolve our Board of Directors to enhance impact and propel our mission forward.

This strategic roadmap will guide our annual goal-setting endeavors, ensuring alignment with our collective vision for a healthier, more equitable community. Together, let’s embark on this transformative journey to uplift lives and build a brighter future for all.

webmaster Staff, Volunteers

Introducing “A Minute with Malta” for Malta medical professionals

In November 2023, our newly appointed Medical Director Dr. Angela Stein, M.D. FACP, initiated an internal educational series titled “A Minute with Malta.” This innovative program aims to provide brief recorded sessions covering essential timely health topics exclusively for our staff and volunteers.

Designed to keep our team informed about recent developments in healthcare, “A Minute with Malta” ensures that our staff and volunteers are equipped with the knowledge needed to deliver top-notch care to our patients. Recent topics included “Outpatient Treatment of COVID-19” and “Depression in the Primary Care Setting.”

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Welcoming Dr. Angela Stein to Malta House of Care!

We are delighted to introduce Dr. Angela Stein, MD, FACP, as the newest member of our Malta family as our new Medical Director. With a wealth of experience and a heart dedicated to community health, Dr. Stein brings a remarkable background to our clinic. Graduating with her Medical Degree from the University of Connecticut School of Medicine in 2009, Dr. Stein completed her residency in Internal Medicine at UConn and served as Chief Medical Resident in 2013.

Before joining Malta House of Care, Dr. Stein served as a primary care physician for ProHealth Physicians of OptumCare in West Hartford for seven years. Her commitment to the underserved, evident through her years of practice and involvement in medical leadership, perfectly aligns with our mission of providing free comprehensive primary health care for uninsured adults in the Greater Hartford area.

Join us in welcoming Dr. Angela Stein. Together, we continue to make a difference in the lives of the uninsured, ensuring everyone receives the quality healthcare they deserve.

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Introducing New Malta Executive Director, Dianne Auger

Dianne Auger (right), new Executive Director of the Malta House of Care, Inc. in Hartford CT, with Dr. Tracy Brennan (left), long-time Malta House of Care Inc. board member and volunteer physician.

The members of the board of directors of Malta House of Care, Inc, in Hartford, are pleased to announce that Dianne Auger has accepted appointment as Executive Director of Malta House of Care, Inc. effective August 28, 2023. Ms. Auger, who served as Malta’s Interim Executive from November 2021 through July 2022, and from March 2023 to August 2023, is an accomplished senior executive who has led transformational initiatives in diverse industries, including banking, arts, disaster and healthcare.

Ms. Auger previously served as Senior Vice President at St. Vincent’s Medical Center in Bridgeport for seven years in positions of increasing responsibility, leading strategic planning, marketing and communications, human resources, advocacy and community relations and philanthropy. She served as President and CEO of the $40.0 million St. Vincent’s Medical Center Foundation and as Chief Administrative Officer of St. Vincent’s Special Needs Services, a $25.0 million subsidiary serving 400 medically complex and developmentally handicapped children and adults through twelve sites of care. Upon the acquisition of St. Vincent’s by Hartford HealthCare in 2019, Ms. Auger served for two years as Regional Vice President, Strategy and Regional Development and President of the Foundation.

From 1999-2012, Ms. Auger served in Regional CEO roles at the American Red Cross, including leadership of Greater New York, the largest strategic region in the country, and leadership of the Connecticut/Rhode Island Chapter.

A committed and passionate servant leader, Ms. Auger has received numerous leadership and community impact awards. She has been a member of many non-profit boards and currently serves on the boards of the American Red Cross, CT/RI Chapter and the Center for Family Justice, headquartered in Bridgeport. A certified executive coach, Ms. Auger received her MBA from Sacred Heart University in Fairfield, CT. She began her career in banking, serving for thirteen years at People’s United Bank (now M&T Bank), where as Vice President, she served in branch leadership and product management roles.

“Dianne brings a passion for service to others and for the mission of Malta House of Care, and we are delighted to continue to benefit from her experience and strong leadership in this now permanent role as Executive Director. Malta House is at a pivotal point in its life as an organization. We are launching a new strategic plan, engaging with more donors and partners in new ways and most important, ensuring that people served by Malta House of Care will continue to thrive and that their quality of life and health outcomes are improving. We are confident that Dianne’s leadership will help us fulfill our mission to mobilize volunteers, partners and donors to improve the overall health and well-being of uninsured adults in Greater Hartford by providing free primary care services”, said Brian Sheehan, Malta House of Care Board Chair.

According to Ms. Auger, “The Malta House mission is life-changing for people who need access to healthcare and has been critical to the lives of thousands of adults who do not have insurance and have counted on Malta House for their primary health care. I am honored to continue to work alongside the Malta House team ― staff members, volunteers and Board members ― who care deeply about serving people in need and believe that healthcare is a right, not a privilege. In my previous role, I served as a leader of an annual hospital medical mission. At Malta House of Care, it is what we do every day. It is work I feel called to do, and it is a privilege to be a member of this very committed and compassionate team.”

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Welcome Vicki Veltri, our new Executive Director

A message from Brian Sheehan, Malta House of Care Chairperson
August 2022

 
Greetings-

Today I am writing to share with you, as our most important partners, exciting news about the future of Malta House of Care. Our board search committee has completed an extensive search for an Executive Director. After receiving over 70 inquiries and conducting personal interviews with several candidates including board and staff, the MHC board has confirmed the appointment of Victoria (Vicki) Veltri as Executive Director. She came on board a few weeks ago and has made an immediate positive impact with 

her optimism and energy – the kind of energy that inspire others to get involved, reach out to others, and make a difference.

Vicki has served as the Executive Director of the State of Connecticut’s Office of Health Strategy (OHS) since its formation in 2018.  She served as chief policy advisor for former Lt. Governor Nancy Wyman and at the State of Connecticut’s Office of the Healthcare Advocate, where she spent five years as General Counsel and five years as the Healthcare Advocate serving individuals and addressing systemic healthcare issues.

As a longtime supporter of the mission of the clinic and a leader and advocate for state efforts focused on access to high quality, equitable, and inclusive health care, Vicki has a breadth and depth of knowledge that complement her passion for the wellbeing of the people of Connecticut. With your generous support, Malta House of Care has made steady progress in providing critical primary healthcare to an uninsured and underserved patient population in the greater Hartford area for nearly 16 years.  We welcome Vicki and look forward to her leadership in continuing our service to those in need.

Best regards,

Brian

A message from Vicki Veltri, Executive Director

 

Hello Friends of Malta,

This is where I want to be.

I believe healthcare is the most critical system impacting Connecticut residents, our communities, and our economy. Underpinning everything I’ve done, is about forwarding high-quality, affordable, healthcare. I’m proud to call Connecticut home and was honored to serve in state government for the past 16 years. Although my state work sought to improve lives from a policy standpoint, I wanted to work at the grassroots level, where I could touch the people in need – Malta House of Care is that place.

The Malta executive director position requires passion for people, people who historically have been underserved and need access to top notch, equitable primary care. This position is also about passion for the team and passion for the community, because to sustain Malta for the future, the clinic and its work will need to be woven into every part of the communities where it serves patients. Whether in East Hartford, my hometown, or the entire Greater Hartford region, the future of Malta requires a passionate leader who brings an advocacy and equity lens, leadership skills, development skills, and the instinct for and success in finding solutions to any challenge. Those are the skills I am determined to apply in the role.

Through your ongoing generosity and personal belief in Malta’s mission of care, for nearly 16 years, the lives of thousands of individuals and their families have been positively impacted. The need is great, and we face many challenges. However, our commitment to our mission is strong.

I invite you to join with me in this journey.

With gratitude,

Vicki

Vicki Veltri, Executive Director