It’s been an integral part of Malta’s mission since its founding in 2006, but now it’s official: Malta House of Care provides outstanding quality of care to its patients.
Malta has been awarded a 2020 Gold Rating – the top level – for quality of care from the National Association of Free and Charitable Clinics (NAFC), the pre-eminent professional organization representing free and charitable health care clinic nationwide.
“NAFC’s mission is to ensure the medically underserved have access to affordable health care,” said Nicole Lamoureux, the President and Chief Executive Officer of the NAFC, based just outside Washington, DC.
“And, the NAFC and its members are dedicated to ensuring that patients receive quality health care,” she added. “To quantify and qualify the care provided in our network of about 1,400 clinics, we formalized a set of Quality Standards for member organizations.”
- Planning and managing care;
- Tracking and coordinating care;
- Identifying and managing patient information;
- Measuring and improving performance
- Enhanced access and continuity of care;
- Providing self-care support and community resources; and
Based on outstanding achievement in each of these areas, Malta received the Gold Standard rating in the NAFC’s inaugural announcement of these honors.
“Each year, about 2 million patients receive care at one of our 1,400 clinics throughout the United States,” said Lamoureux. “The participation from our members in this program demonstrates their commitment to providing quality care to the people in their communities who are medically underserved.”